Interested in P1 W1MAX? (P1 W1MAX New Pricing and Packages Effective on 4th Nov 2009)
Alternatively, you may contact our mobile representatives HERE
Contact us for a free modem delivery service. HERE
- High speed wireless broadband
- No phone lines needed (savings up to RM49)
- Fast service activation (within 1 hour)
- No software installation required (plug-and-play)
One Time Charges
Registrations Fee : RM100 (Upfront)
Activaton Fee : RM60 (1st Bill)
Paper Bills : RM5 (Optional for home plan)
Contact Person:
Bernard: 0164198410
Pon : 0164108410
Our Outlet:
VISION DREAM TECHNOLOGY
2A-2-1A, Pan Palace Plaza
11700 Pulau Pinang
(Near Super Tanker Hawker Food Court)
Hi Bernard,
Below mail copy which i sent to P1 Customer Services. They already called me yesterday afternoon to close the issue & consider for giving me some rebate. Would like you to help to check when my internet coverage can presume as normal. can’t even access internet last nite. FYI, now my signal strength is only 2-3 bars with speed between 0.1kbps to 20kbps which is very dissapointing. Can’t even open P1 wimax webpage to check my internet speed.
Have gone to Penang wimax office near queensbay to terminate account but wan inform that i will be penalise MYR1k if decide to do so. But now i’m paying MYR69/ montyhly for nothing or 10% usage.
Pls help.
From: careline [mailto:careline@p1.com.my]
Sent: Thursday, November 26, 2009 12:28 PM
To: AMIRSHARZI BIN TARMIZI
Subject: RE: P1 Feedback Form – General Enquiry
Hello Mr. Amirsharzi,
Thank you for contacting P1 W1MAX support.
I regret to hear that you wish to terminate your P1 W1MAX account and services. Thus, for further action, I would suggest you to walk-in to our P1TSTOP at the address below:
Blk G-21-1,2 & 3, Bay Avenue,
Lorong Bayan Indah Satu,
11900, Penang.
Operating Hours: 9 am
Hi Amir,
Bernard is no longer with us. Before you cancel the subscription, let me try to help to resolve your problems.
There are mostly like 2 causes to your problem.
1. If you have skype installed on your PC, there is an add-on automatically installed by SKYPE to your browser. What you need to do is to disable SKYPE add-on in your browser.
Here are 2 articles to help you disable your add-on.
http://www.techbuzz.in/how-to-remove-skype-add-ons.php
2. If you have used other broadband previously, you need to remove their pre-installed DSN address and set it “Obtain DNS server address automatically.”
For Vista
http://windows.microsoft.com/en-US/windows-vista/Change-TCP-IP-settings
For XP
http://support.microsoft.com/kb/305553
Please try those solutions, and let me know whether they can resolve your problem. We really hate to hear a customer terminate wimax because of some setting in their PC.
Hi
May I know does skype work well with P1 wimax connection? I am dependent on skype for overseas calls thus would only consider your internet service if the speed is good enough for skype.
http://www.penangwimax.com.my/index.php/2009/11/05/more-potong-promo-g-buy-1-get-1-free/comment-page-1/#comment-520